How to change bank details on Discovery website

​Many people may have failed to get insurance premiums because of changes to their bank accounts or problems with their bank accounts, resulting in temporary suspension of medical insurance. 
Beginning in 2019, Discovery has changed its online information to online instead of submitting changes in writing. 
The advantage of changing bank information online is: no waiting time! The system of the insurance company will be updated immediately after the change. 

Note: Bank information can be changed only on the system of the principal. 

Here are the steps to update online: 

Step 1: After logging in to the website, click on "manage your health plan" under Medical Insurance.

​Step 2: Update your profile

​Step 3: Click to change bank information

​Step 4: At this time, the insurance company will send a verification code to your mobile phone or email address, fill in the verification code, and click Send.

​Step 5: 
At this time, you will enter the page for changing the bank account. The insurance company may send a confirmation request to your mobile phone. Please select the account to change the bank account on the mobile phone. The first one is the banking account. ), the second is the banking details for debit order, please make sure to change the part that needs to be changed, and finally click to send it. 

​Step 6: After the change is successful, the following screen will appear

For any queries  please contact  Namhla or Tammy in our health and wellness department email :[email protected]  tel no:  (011) 658 - 1333