New offerings include an additional virtual plan, BonStart Plus, a renewed focus on Managed Care with an oncology management programme as well as an enhanced member app, powered by AMP, which includes a personalised wellness programme to encourage healthier behaviour.
Sustainability and affordability
The Council for Medical Schemes (CMS) recommended a 4.2% increase inline with CPI and warned that the financial stability and sustainability of the schemes must remain a priority. We believe that it is an appropriate strategy to use part of the reserves to cushion the increasing costs of Member. Other suggestions of CMS include: promoting innovation from the perspective of pricing; be cautious in utilising reserves to help cushion increases and adopting innovative pricing models. Bonitas keeps this instruction in mind.
Managed Care is designed to help members with chronic conditions by using the best clinical and treatment options. This is achieved through analysis and continuous research, upkeep with the latest technologies, market trends and member needs, and use this data for enhanced treatment.
The prevalence of cancer is rising worryingly. Therefore, coordinated nursing is very important for oncology. Bonitas is introducing a new Oncology Management Programme that leverages the partnership between Medscheme Managed Healthcare and the South African Oncology Consortium (SAOC), to improve the coordination of cancer patient care.
Back and Neck Programme
The success rate of back and neck projects was 93%. In 2022, Bonitas launched the eDBC application. This technology-driven channel provides digital coaching solutions and home-care to help improve pain and mobility. It includes self-assessment, baseline progress checks and result evaluation.
The GP is key
Bonitas believes that the GP is the core of the Managed Care model. Care coordination is essential to ensure that members receive an appropriate level of care and support in managing their conditions. Bonitas' GP network covers the whole country, and 98% of the members are within a 10km radius of a network GP. "
BonStart, the inaugural Edge plan introduced in 2020, proved very successful – using virtual care as its base. For this reason, Bonitas is introducing an additional Edge plan, BonStart Plus for 2022, aims to attract new member profile through this diversified distribution channel and attractive contribution. Locally and internationally, virtual care has been proven to be a complete and reliable solution, for improving access to quality health care, and is currently available in all 15 Bonitas plans.
Covid-19 spurred progression of digital enhancements with innovations such as a mobile app and WhatsApp channel being swiftly created. The Member Zone is being enhanced allowing members to manage their medical aid more effectively.
Bonitas is offering a Covid-19 PCR test pre- and post-travel as well as a contribution of up to R1,000 a day should quarantine be required. This is an enhancement on the existing international travel benefit which covers up to R10 million per family per trip for leisure and business travel.
AMP’ed for optimal health
Bonitas also introduces a new personalised wellness and lifestyle programme app – powered by AMP, which allows members to access their health information. Biometric data, claims and wearable data are used to regularly update their health score while an avatar nudges them on best steps to boost their health. In addition, through a partnership with Nedbank AVO, members can access discounts and deals from over 7,000 merchants.