Please be reminded that Medical aid upgrades for 2021 will end soon, please make sure you have submitted your change by 30 November. For clients on Discovery KeyCare plan, Momentum Ingwe plan, Bonitas Boncap plan and have been selected to do income verification, please make sure all required documents are submitted to prevent your service provider resulting to default to the highest income band and therefore the highest contribution will apply.
Please note: Members joining Momentum health Ingwe option with effect 01 October 2020 onwards will not be required to submit information for income verification (declaration and proof of income). They will remain on their current income bracket moving into 2021 and the new premium will automatically be applicable from 01 January 2021. For more information on medical aid plans, please see below videos, brochures and links to assist you with change of option decision. Discovery Plan series and videos
Below are Discovery Health Plan Guides Brochures for 2021
To help you stay healthy and informed on the COVID-19 situation, Discovery will continue to provide the most up-to-date information and guidance through COVID-19 Information Hub Below are Momentum Health Plan Guides Brochures for 2021 Below are Bonitas Plan Guides Brochures for 2021
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Vitality is the world’s leading science-based behavioural-change programme that encourages and rewards you for living healthier, driving well and banking well. With over 10 million Vitality members in 22 markets enjoying thousands of rewards, you can be part of the Vitality family and start your journey to a healthier you and a safer way of life. Enjoy bigger, better rewards with Vitality. From half-price movies, flight savings, cash back on your groceries, fuel savings, weekly rewards and more, being healthier, driving well and banking well has never been more rewarding. The terms and conditions apply to the Vitality Premium Holiday special offer which gives eligible Discovery members by the Discovery Health, who join full Vitality Health or Vitality Purple between 01 October and 31 December 2020, the first three months of their membership free. For 1 November activation, the first premium will be deducted in February 2021; for 1 December activation, the first premium will be deducted in March 2021 and for 1 January activation, the first premium will be deducted in April 2021. For more information about the terms and conditions, please visit: https://www.discovery.co.za/assets/template-resources/terms-and-conditions/vitality/vitality-premium-holiday.pdf I have used up my Medical Savings Account, can I still see a doctor? I am a loyal customer of Discovery and have been a member of Discovery Health since I entered the workplace in 1996. During my start-up years from 2006 to 2009, I moved to my wife's company medical aid Sasolmed, then later changed to Medicover. In 2009, I returned to Discovery Health. My medical aid option has been Classic Delta Saver for the last few years. I think this plan is value for money, suitable for our family of five. However, towards the end of the year, I often run out of Medical Savings Account, then I have to pay out of my own pocket to see a doctor or to buy medicine. This plan provides Day-to-Day Extender Benefits: even when the savings account is used up, you can still visit a designated GP and be covered by Discovery. Discovery Health covers up to 6 network GP visits, which is helpful. The protocol to access this extender benefit has changed since the end of last year, however. Although I am a healthcare broker, I forgot to keep up with the change. I still wanted to use the same procedure as I have used in the past. I then ran into a wall and the Discovery Health refused to pay. What is going on here? There were like R30 left in my MSA. In order to use the extender benefits, I went to Dis-chem pharmacy to buy over-the-counter medicine. The intention was to reduce the savings account to zero. I asked the pharmacist to deduct from my savings account first, and I would pay the balance in cash. I also asked the pharmacist to confirm that there was no money in my savings account. After that, I made an appointment for my son with a designated family doctor, to assess his spinal injury. After the consultation, the front desk staff said that the claim had been submitted to Discovery Health, so I didn't have to pay for it. I thought that this extender benefit was really good, only to receive a claim statement from Discovery a few days later that they did not pay. I thought there was some misunderstanding. Upon further investigation, it turned out that I didn't apply the knowledge acquired. At the end of last year, Discovery announced a new process to use extender benefits. The first is to go to a network pharmacy such as Dis-chem to see a nurse. Or download the Dr Connect app on your mobile phone to consult with a doctor online. The infographic below illustrates: Below are the steps of how DrConnect works 1. Download DrConnect on the smart phone 2. Open the APP and log in 3. Log in with your Discovery Username and Password 4. You will see 4 categories: Assess your symptoms, Talk to a doctor, Ask doctors your questions, Enrol in a care guide. 5. If the GP you have visited before is also a DrConnect network doctor, he/she will appear here. Click the doctor for more options. 6. You can choose to book an appointment, send them a message about your queries, or connect for a video consultation (when they are online). 7. Or, on the main page (home), choose to ask a question. 8. Type in the question you would like to ask. 9. Answer a quick health survey or click Skip to skip it. 10. There may be other people have asked a similar question, which already has an answer to, see if you can find your answer here, if not, click to send your question.
The December holiday season is fast approaching and a lot of us will take a well-deserved vacation.
Here are some tips to stay claims-free over the holiday season:
What is NOT COVERD
This is part 5 of our series of profiling professionals of Chinese descent in the financial services sector in South Africa. It showcases the contribution of these professionals in the South African economy. What's your name and age? Erwin Pon – 46 years old What has been your experience? I have over 20 years’ of experience working in Corporate and Investment Banking with over 12 years at Rand Merchant Bank. I have also worked at Absa Barclays, Discovery and the International Bank of Southern Africa (a JV between BNP Paribas and Dresdner Bank). What do you do? I am the Head of Asia at Rand Merchant Bank and FirstRand Bank. I am primarily based here in South Africa but I do have an office in Shanghai with a team there that helps me manage my Asian clients. Whilst being the regional Head, I have a number of different areas that I look after, ranging from project and infrastructure financing, structured trade, general corporate financing to advisory and M&A services. Your area of expertise? My areas of expertise has really been focused around financial institutions, trade, investments and project finance. What is your place of birth? Johannesburg South Africa When did you immigrate to South Africa? What brought you here? I am a fourth generation Chinese South African. My ancestors came to South Africa from Guangdong China in the late 1890’s. My great grand-father was a trader. My Grand-father was the principal of the Chinese school and my grandmother was a teacher there. Eventually they started their own business in the 1940’s called Sui Hing Hong. Where did you study, and your qualifications? I have an MBA in Strategic Management and did my undergrad Bachelor of Commerce degree at Wits University. Why did you choose your line of studies? My family has a history of being entrepreneurial so I have always been interested in business and how things work. How did you get into the financial services sector? I had always small part-time side jobs from high school, ranging from working at Woolworths to conducting surveys at the airport . But for my very first formal job, I approached a job agency immediately after finishing university and I informed them of the areas I was interested in- financial services being my main choice. What are your hobbies and interests in your spare time? I love travelling, playing golf, basketball, league of legends as well as spending as much time with my kids and family as possible. I am also the Chairman of the Chinese Association (TCA) where I try my best to assist, represent as well as promote our Chinese community and culture to the broader South African communities. With all this, most of my “spare time” is filled. How do you see the future of South Africa? No one would doubt that there are currently so many challenges facing us here in South Africa. We have a combination of socio-economic issues that if are not urgently addressed, will have the potential of causing even more harm to our economy and people in South Africa. But there are most definitely some green shoots and some positive things that are happening. And whilst we very often believe that its always the job of someone else to “fix” and that we can’t really do anything, the truth is that we can. South Africa has so much potential and I sincerely believe that we are the gateway to the rest of Southern Africa. We need to use and harness this opportunity and really work on creating something amazing for our future generations. What advice or encouragement do you have for university students who want to enter the financial services sector? The financial services sector is extremely broad but holds a plethora of opportunities for people. There are the “old school” (CA, Economics, Finance, CFA, Actuary etc..) type jobs and roles but there is also the “new world” of opportunities with new technologies such as Fintech, blockchain, new forms of currencies, data science and crypto payments etc… I am super excited about what the future holds for this industry. In a few years’ time, it may not be the same as it is now, but it is exciting! It’s definitely not an easy environment and there are many challenges and competitors out there. But at the same time, there are so many possibilities waiting for someone with the right attitude, motivation, ambition and courage to grab hold of and make a real success! It’s a fascinating time and an interesting industry for those who are looking for a challenge! |
AuthorKevin Yeh Archives
January 2025
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